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Tess Rafferty receives the first phone call at her home in Coldwater, Michigan. She is not able to get to the phone in time, and the call goes to the answering machine. When she plays the message back, she is stunned to hear her mother’s voice on the line. Her mother has been dead for four years.
The police chief of Coldwater, Jack Sellers, receives the second call. His phone call is from his son, Robbie, who died while on a tour of duty as a soldier in Afghanistan.
Katherine Yellin receives the third call. Her call is from her dead sister, Diane. She immediately goes to tell the minister of her church, Pastor Warren, about the call. He has been counseling her, trying to help her deal with her grief.
Sullivan Harding is released from prison. He is picked up by his parents and his son and taken home.
Sully Harding walked to the Davidson & Sons Funeral Home to pick up his wife, Giselle’s, cremated remains. While there, he meets Horace Belfin, the funeral director.
Tess Rafferty receives another phone call. She is sure the voice belongs to her dead mother. The voice speaks the same way her mother did when she was alive.
On a Friday one week after the first call, Police Chief Jack Sellers receives a second call from his dead son. The voice tells Jack that it is awesome where he is and that there are no bad days there. He tells his father that he should not worry about what comes next...